FAQs


I am not able to view large PDF files. The download stops prematurely and/or a blank page is displayed.

Please try the following solutions for this problem:

Close any browser windows.

Run Adobe Acrobat Reader and select Edit->Preferences from the menu. In the Preferences window, click Internet on the left side menu. Try unchecking "Display PDF in Browser" and then click OK to save the changes.

Other Reader option changes that may also help (individually or together) are to uncheck "Allow fast web view" and "Allow speculative downloading in the background".

If unchecking any one of these options does not help, try unchecking all three, then close Adobe Reader, restart your browser and try downloading the document again. In most cases, unchecking the "Display PDF in Browser" option will resolve most PDF downloading issues.




 
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